bdrk1 Privacy Policy — Your Information Is Our Responsibility

1 What Information We Collect

Information You Provide Directly

When you open an account or use services on bdrk1, we may collect the following information:

• Full name, date of birth, and national ID details (for identity verification)
• Email address and contact information
• Financial information — transaction records related to bKash, Nagad, Rocket, Upay, or bank transfers
• Account login information (passwords are stored in encrypted form)
• Customer support communication records

Automatically Collected Information

The following information may be collected automatically when you use our website:

• IP address and device identifier information
• Browser type, operating system, and device type
• Pages visited on the website, session duration, and click patterns
• Information collected through cookies and similar tracking technologies
• Geolocation data (at country and regional level)

Identity Verification Information

To prevent fraud and ensure responsible gaming, we may request identity verification documents (such as a scanned copy of a national ID or passport) in certain situations. These documents are stored on encrypted servers and deleted after the verification process is complete and the required legal retention period has ended.

2 How Your Information Is Used

bdrk1 uses your information only for the following legitimate purposes:

• Account management: For registration, login verification, and account security.
• Financial transaction processing: For deposits, withdrawals, and bonus payments. Our minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳1,000.
• Customer support: To resolve your questions and issues via live chat and email.
• Fraud prevention: To detect unauthorized access, multiple accounts, and financial fraud.
• Responsible gaming: To monitor user gaming behavior and identify potentially problematic gaming patterns.
• Service improvement: To analyze user experience and make the platform better.
• Legal compliance: To comply with applicable laws and regulations.

3 Information Sharing and Disclosure

bdrk1 may share your personal information with the following parties in limited and controlled circumstances:

Service Provider Partners

Necessary information may be shared with payment processing providers (bKash, Nagad, Rocket, Upay, and banking partners), technology infrastructure providers, identity verification providers, and fraud prevention service providers. All such partners operate under strict confidentiality agreements.

Legal Authorities

It may be our legal obligation to share information with relevant authorities in response to court orders, investigations, or other legal requirements.

Business Transfers

If bdrk1 undergoes a merger, acquisition, or asset transfer in the future, user information may be transferred to the new entity. In such a case, we will notify you in advance.

4 Cookies and Tracking Technologies

The bdrk1 website uses cookies and similar technologies to improve your browsing experience and ensure the functionality of our services. Types of cookies:

• Essential cookies: For maintaining login sessions and security verification. These cannot be disabled, as core service functionality depends on them.
• Performance cookies: To analyze traffic and usage patterns across different pages of the website, which helps us improve our services.
• Functionality cookies: To remember your preferences and settings, such as language preference.

You can control or refuse cookies through your browser settings. However, doing so may cause some services to not function properly.

5 Data Security Measures

bdrk1 uses industry-standard security measures to protect your information:

• SSL encryption: All data transmitted between the website and servers is protected by 256-bit SSL encryption.
• Encrypted storage: Passwords and sensitive financial information are stored in encrypted form.
• Access control: Only authorized personnel can access the required data, and this is strictly logged.
• Regular security audits: Regular security tests are conducted to identify system vulnerabilities.
• Two-factor verification: Two-step verification may apply to high-value transactions or suspicious logins.

However, no method of transmitting or storing data on the internet is 100% secure. We strive to provide the highest level of protection, but complete security cannot be guaranteed.

6 Data Retention Period

bdrk1 retains your information for the duration your account is active and for as long as necessary to meet applicable legal obligations after your account is closed.

• Account information: For as long as the account is active and any applicable legal retention period thereafter.
• Financial transaction records: For the period required by financial regulations.
• Identity verification documents: For the minimum required period after verification is complete.
• Log files: For a limited period for security review purposes.

Once the retention period ends, we securely delete or anonymize the data.

7 Your Rights and Controls

You have the following rights regarding your personal information:

• Access: You can find out what information we hold about you.
• Correction: You can request that incorrect or incomplete information be corrected.
• Deletion request: In certain circumstances you can request that your information be deleted, though this may not be possible where legal obligations exist.
• Objection to processing: You can object to the processing of your information for specific purposes.
• Data portability: You can receive your information in a structured, machine-readable format.
• Withdrawal of consent: Where information is used on the basis of consent, you can withdraw that consent at any time.

To exercise these rights, contact us at [email protected] or via 24/7 live chat. We are committed to responding to your request within 30 days.

8 Minor Protection

bdrk1 is a responsible gaming platform and is for users aged 21 and above only. We do not knowingly collect information from minors. Age is verified at the time of account registration.

If we learn that information from a minor has been collected by mistake, we will immediately close that account and delete the relevant information.

9 Third-Party Services and Links

Our services may have connections to third-party payment gateways and technology providers. These external services have their own privacy policies that are not under our control. We are not responsible for their privacy practices. We recommend that you review the privacy policy of any third-party service before using it.

10 Policy Changes and Updates

bdrk1 may update this privacy policy from time to time. Depending on the nature and significance of the changes, we will notify you in the following ways:

• For significant changes, a notice will be sent to your registered email.
• The updated date will be noted on this page of the website.
• Continued use of the service means consent to the new policy.

You are advised to check this page regularly so that you stay informed about the latest policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us: